Shipping Policy
Last Updated: May 1, 2026
At GGIT Apparel, we are committed to getting your Hometown Pride gear to you as quickly and reliably as possible. Please read this policy carefully so you know exactly what to expect when you place an order.
Order Processing
All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or federal holidays will begin processing on the next business day.
You will receive an email confirmation with your order details immediately after purchase, and a second email with your tracking number once your order has been shipped.
Shipping Times & Costs
| Destination | Shipping Time | Shipping Cost |
|---|---|---|
| United States (all 50 states) | 4–7 business days | FREE |
Free shipping applies to all U.S. orders — no minimum order value required. No hidden fees at checkout.
Note: Delivery timelines are estimates provided by our shipping carriers and may vary during peak seasons or due to carrier delays beyond our control.
Shipping Carriers
We partner with trusted U.S. carriers including USPS, UPS, and FedEx to ensure reliable delivery. The carrier used for your specific order is determined automatically based on your delivery address and order size.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to track your package directly on the carrier's website or via our Track Order page on the site.
If you have not received a tracking email within 3 business days of placing your order, please contact our support team at [email protected].
Shipping Address
Please ensure your shipping address is complete and accurate at checkout. GGIT Apparel is not responsible for orders delayed or undelivered due to an incorrect or incomplete address provided by the customer.
If you need to update your shipping address, contact us immediately at [email protected] — we can only make changes before the order has been shipped.
Lost or Damaged Packages
If your order arrives damaged or is confirmed lost by the carrier, please contact us within 7 days of the expected delivery date at [email protected] with your order number and photos of any damage. We will work with you to resolve the issue promptly with a replacement or refund.
Questions
For any shipping-related questions, please reach out to our customer support team:
- Email: [email protected]
- Response time: Within 1–2 business days