Frequently Asked Questions (FAQ)
Have questions? We’ve got answers! Below are some of the most common questions our customers ask.
🛍️ What kind of products do you sell?
We sell graphic printed apparel and accessories — including T-shirts, mugs, and home décor — all made with high-quality materials and printed in the USA.
👕 What type of T-shirts do you use?
We use Gildan 5000 Unisex T-shirts, made from 100% cotton for comfort, durability, and a great fit for all body types.
🚚 Do you offer free shipping?
Yes! We offer free standard shipping on all orders — no minimum required.
⏱️ How long does it take to receive my order?
- Handling Time: 1–2 business days
- Shipping Time: 5–7 business days (U.S. only)
- Orders placed before 6:00 PM (LA time) will start processing the same day.
🔁 What is your return policy?
We offer a 30-day free return and exchange policy. If you’re not 100% satisfied with your purchase, just contact us and we’ll take care of it.
💳 What payment methods do you accept?
We currently accept payments via PayPal — a secure and easy way to pay using your PayPal account, credit, or debit card.
📦 How can I track my order?
You can visit our Track Your Order page and enter your order details. We’ll keep you updated via email as well.
🤝 Can I cancel or change my order?
If your order hasn’t been processed yet, contact us immediately at support@ggitapparel.com and we’ll do our best to help.
🖼️ Do you offer custom or personalized designs?
Not at this time, but stay tuned — we’re working on adding customizable products soon!
Still have questions?
No problem! Feel free to Contact Us and our support team will get back to you within 1 business day.
Store Information
Store Name: GGIT Apparel
Address: 1012 Marquez Pl UNIT 106B, Santa Fe, NM 87505, USA
Email: support@ggitapparel.com
Working Hours: Monday to Friday, 8 AM – 6 PM (LA time)
Response Time: Within 1 business day